Cancellation Policy (Right of Withdrawal)

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Martin Kapfinger, Fischbach 122, 5441 Abtenau, Österreich, info@vxcraft.com, tel +43 6243 3054) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Waiver of Right of Withdrawal

The consumer does not have a right of withdrawal for the delivery of digital content not stored on a tangible medium if the entrepreneur - with the consumer's explicit consent, combined with their acknowledgment of the loss of the right of withdrawal upon early commencement of performance, and after the provision of a copy or confirmation pursuant to § 7 para 3 FAGG - has begun delivery before the expiration of the otherwise applicable withdrawal period.

Pursuant to § 7 para 3 FAGG, the consumer is provided, within a reasonable period after the conclusion of the contract, but at the latest before the commencement of performance, with a confirmation of the concluded contract on a durable medium (e.g., email) along with the information specified in § 4 para 1 FAGG, provided this information has not already been made available on a durable medium. The contract confirmation shall at least include an acknowledgment of the consent to immediate commencement of performance and the consumer's acknowledgment of the resulting waiver of the right of withdrawal.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

 
- To
Martin Kapfinger
Fischbach 122
5441 Abtenau
Österreich
 
E-Mail: info@vxcraft.com

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) 
contract of sale of the following goods (*)/
for the provision of the following service (*)

- Ordered on (*)/received on (*)


- Name of consumer(s)


- Address of consumer(s)


- Signature of consumer(s) (only if this form is notified on paper)


- Date 


(*) Delete as appropriate.